Service location

A service location is the physical site where a service task – like an equipment repair – is performed. D365 tracks these to optimize technician dispatch, coordinate parts shipment, and ensure work is completed at the right site.

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How do you manage a service location for field dispatch in D365?

Managing your service location data is a critical requirement for any organization that sends technicians into the field, as it ensures that your dispatch team knows exactly where to send your people, and your logistics team knows exactly where to ship any necessary repair parts, preventing the "technician arrived but didn't have the parts" scenario that destroys your service efficiency.

If your field operations are currently delayed because of poor location tracking or if your technicians are constantly struggling to find the right site, your location management strategy is failing. We help you design accurate, GPS-linked location records that ensure your dispatch process is seamless, fast, and always focused on successful service delivery.

Maintaining efficient field dispatch demands dedicated, proactive technology management. Engaging an experienced technical team under a professional support contract guarantees that your location data remains fully performant.

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Who are we?

We're DeliveredSoft, an Microsoft Dynamics 365 Partner based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​