Resource schedule optimization (RSO)

Resource schedule optimization (RSO) is an advanced tool that uses algorithms to automatically assign tasks to resources based on availability, skills, and proximity. It drastically reduces manual scheduling effort.

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How does Resource schedule optimization (RSO) automate D365 scheduling?

Resource schedule optimization (RSO) is the ultimate efficiency tool for field service and complex project organizations, as it uses advanced algorithms to build the "perfect" schedule, considering every constraint – like travel time, skill sets, and working hours – to create a plan that humans simply could not calculate manually in the same amount of time. It effectively puts your scheduling on autopilot.

If your team is still spending hours every morning manually building a schedule that changes by noon, your operation is fundamentally inefficient. We help you deploy and tune RSO to handle your scheduling automatically, ensuring your technicians spend their time working, not traveling or waiting for instructions.

Maintaining high-efficiency automated scheduling demands dedicated, proactive technology management. Engaging an experienced technical team under a professional Dynamics 365 managed services contract guarantees that your RSO logic remains fully performant.

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Who are we?

We're DeliveredSoft, an Microsoft Dynamics 365 Partner based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​