Dynamics AX to Dynamics 365 upgrade

Service

For enterprise retail organizations, legacy ERP systems like Microsoft Dynamics AX are no longer just tools; they are significant sources of technology debt and operational risk. For C-level executives and IT directors, the question is no longer whether to move, but how to do so without disrupting global operations or burning money on failed implementations. At DeliveredSoft, we view the transition from legacy versions as a strategic overhaul that simplifies your architecture, cleanses your data, and aligns your processes with modern standards. We provide radical clarity from the business case validation to the final go-live, ensuring a predictable ROI for your Dynamics AX to D365 upgrade.

Maximize ROI with a Dynamics AX to Dynamics 365 upgrade

The C-level executives recognize that maintaining AX 2009 or AX 2012 is a liability that limits organizational agility. A Microsoft Dynamics AX upgrade is the most effective way to protect shareholder value and prepare for future growth. We focus on deliverability – ensuring your transition is not a mere technical lift-and-shift, but a process redesign that removes inefficiencies. By validating the business case early, we ensure every phase of the project contributes to a stable, high-performing foundation for your Dynamics AX to D365 upgrade.

Eradicate legacy technical debt

The IT director values a system that is ‘always-on’ and free from the burden of legacy customizations. Whether you are managing an AX 2012 to D365 upgrade or a more complex AX 2009 to D365 upgrade, our mission is to eliminate risk. We help you move away from high-maintenance custom code toward the ‘one-version’ cloud standard, reducing professional risk and lowering the total cost of ownership. We bridge the gap between outdated infrastructure and modern scalability.

Accelerate global transformation

To ensure a smooth transition, we leverage our proprietary Standard Process Accelerator Engine (SPAE). This tool standardizes your core business processes and automates the migration logic, significantly reducing the downtime typically associated with such projects. By focusing on organizational adoption and high data quality, we ensure your people and systems are synchronized from day one. DeliveredSoft rejects the black box consultancy model, offering instead a transparent and human-centered roadmap for your Dynamics AX to D365 upgrade.

Take the first step toward transformation

Ready to align your IT and business strategies with expert guidance? Contact our advisory team to schedule a consultation and discover how our tailored Dynamics AX to Dynamics 365 upgrade services can unlock your organization’s full potential. Everything starts with a conversation.

FAQ

What is the main driver for a Microsoft Dynamics AX upgrade today?

The primary drivers are the end of Microsoft support, the high cost of maintaining legacy infrastructure, and the inability of older versions to support modern retail needs like real-time AI and advanced omnichannel capabilities.

How do we handle heavy customizations in legacy systems?

We perform an early analysis to distinguish between necessary business logic and technical debt. We aim to replace custom code with standard D365 features wherever possible, ensuring your system is easier to maintain.

Is an AX 2009 to D365 upgrade a direct path?

An AX 2009 to D365 upgrade typically requires a re-implementation approach. We use our SPAE engine to map legacy processes and migrate data directly into the modern environment, bypassing intermediate steps.

How do you safeguard business continuity during the move?

We prioritize a no-nonsense methodology that includes rigorous testing. Our goal is to ensure the go-live is a non-event for your daily operations, with no disruption to customer-facing services.

How does the SPAE engine reduce project costs?

By automating process mapping and migration logic, SPAE reduces the manual effort required from your internal team. This leads to a faster timeline and a more predictable budget.

Contact

Everything starts with a conversation

Advisory

Ulrik Balling Hansen - CEOUlrik Balling Hansen - CEO
Ulrik Balling Hansen
CEO

Sales​

Mikołaj Szpakowski - Business Development ManagerMikołaj Szpakowski - Business Development Manager
Mikołaj Szpakowski
Business Development Manager

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Who are we?​

DeliveredSoft in a nutshell​

We're DeliveredSoft, an IT consultancy and software development firm based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​