Enterprise retail expertise. Delivered without compromise.

Microsoft Dynamics 365 for Retail industryMicrosoft Dynamics 365 for Retail
Selected retail clients

Live success stories

In just 6 months, we merged Brico Depôt into Altex – launching Dynamics Commerce, WMS, and 260+ POS terminals across 31 stores. The unified system now powers their omni-channel supply chain, handling over 40,000 sales transactions daily.
We replaced five legacy systems with a single Dynamics 365 backbone, consolidating finance, POS, and WMS into one environment. This enabled real-time visibility across all stores and warehouses, providing a scalable architecture to support iSpot’s premium omnichannel growth and multi-market expansion.
Over a 5-year partnership, we modernized Change Lingerie’s Dynamics AX foundation into a headless commerce engine across 8 markets. We automated naming for thousands of variants and scaled operations to 40+ legal entities and 440+ stores, ensuring real-time pricing and inventory consistency.
We executed two rollouts: a loyalty program in 8 months and the global Adyen payment platform in under 18 months. These initiatives onboarded hundreds of thousands of new customers and now drive over 12% of sales from omnichannel ordering.
We built a complete Dynamics 365 Commerce and POS ecosystem from scratch for FROO’s Romanian launch, enabling 100 store openings within the first year – a pace of one new store every three days. The solution integrated Adyen payments and a custom real-time recycling voucher loop, ensuring 100% operational stability from day one.
We are now selecting our flagship partner for 2026. Become our next success story.
DeliveredSoft advantage

We thrive in retail landscape

Dynamics 365 for RetailDynamics 365 for Retail
Adyen payments in Dynamics 365Adyen payments in Dynamics 365
Power BI with Dynamics 365Power BI with Dynamics 365

We simplify the complexity of global retail. From rapid-scale convenience rollouts to multinational DIY logistics, we implement Dynamics 365 retail solutions that eliminate technical debt and drive measurable ROI.

More information

In the rapidly evolving landscape of global commerce, enterprise retailers face the dual challenge of managing complex legacy systems while meeting the high expectations of modern consumers. Strategic implementation of Dynamics 365 for retail allows organizations to bridge this gap, transforming fragmented operations into a unified, high-performing ecosystem. At DeliveredSoft, we recognize that technology is not just an operational necessity, but a strategic investment designed to drive measurable ROI and long-term shareholder value. Our no-nonsense approach ensures that your transition to Dynamics 365 for retail is focused on radical clarity, risk mitigation, and the elimination of technology debt.

Microsoft Dynamics for retail: Driving business impact

Transitioning to Microsoft Dynamics 365 is a critical step for organizations aiming to achieve a true single source of truth across their global operations. We focus on the pragmatic needs of the strategic investor by delivering solutions that offer predictable costs and a clear pathway to operational excellence. By choosing Dynamics 365 for retail, your leadership team gains the visibility required to make data-driven decisions that outmaneuver competitors and secure your market legacy.

Optimizing the D365 retail ecosystem

Our expertise in the D365 retail space goes beyond standard features. We specialize in tailoring the platform to solve the specific frustrations of IT Directors, such as the pressure of maintaining always-on systems and the need for seamless scalability. We deliver a stable, secure technical setup that empowers your internal teams and ensures that your Dynamics 365 for retail environment is a robust engine for growth rather than a source of technical debt.

Advanced solutions for enterprise excellence

To thrive in today’s market, enterprise retailers require more than just a base platform. We enhance your Dynamics 365 retail experience with specialized solutions designed for the complexities of the European and global markets:

  • Global fiscal compliance: Our Commerce Fiscalization Hub supports almost the whole of Europe, simplifying cross-border expansion and ensuring strict adherence to diverse regional regulations.
  • Seamless payment integrations: We provide robust integrations with leading payment providers (like Adyen and Nets) and major carrier providers to ensure frictionless, secure transaction and delivery experience.
  • Omnichannel and loyalty: We extend standard omnichannel processes and integrate sophisticated loyalty programs to unify the customer journey across in-store, online, and mobile touchpoints.
  • Operational efficiency: From Omnibus solution compliance to automated price tag printing and localizations, we streamline the administrative tasks that often hinder back-office productivity.

By focusing on these high-impact areas, DeliveredSoft ensures that your investment in Dynamics 365 for retail delivers a superior, future-ready commerce experience that sets your brand apart.

Take the first step toward transformation

Ready to align your IT and business strategies with expert guidance? Contact our advisory team to schedule a consultation and discover how our tailored Dynamics 365 for retail solutions can unlock your organization’s full potential. Everything starts with a conversation.

Why us?
~40
Countries delivered

Proven multinational execution. Seamless project delivery across EAM, EMEA, and APAC markets.

~500K
m2 of WMS optimized

Specialized partner solutions for advanced omni-channel warehousing.

~3500
Integrated POS devices

Expertise across all retail formats, from fashion to large-scale enterprise stores.

Solutions

Integrated solutions for all areas of retail

"As a former CIO, I know what truly matters to customers because I have been in their position. I brought that perspective to DeliveredSoft, ensuring that our solutions deliver real, measurable value for our clients."

Ulrik Balling Hansen
CEO, DeliveredSoft
Our vertical expertise

Tailored solutions for complex retail landscapes

One size does not fit all in retail. We specialize in Dynamics 365 implementations that respect your vertical's nuances – bridging the gap between high-touch luxury, fast-paced convenience, and large-scale industrial retail.

Dynamics 365 for Fashion, footwear & apparelDynamics 365 for Fashion, footwear & apparel

Fashion, footwear & apparel

Master the complexity of seasonal lifecycles and 'size-style-color' matrices with unified inventory across all touchpoints.

Dynamics 365 for Electronics & premium techDynamics 365 for Electronics & premium tech

Electronics & premium tech

Protect margins in high-value retail with serial number tracking, sophisticated warranty management, and seamless trade-in programs.

Dynamics 365 for Home improvement & DIYDynamics 365 for Home improvement & DIY

Home improvement & DIY

Bridge the gap between heavy-duty logistics and consumer-facing retail with robust trade management and yard-to-store inventory visibility.

Dynamics 365 for Convenience & proximity storesDynamics 365 for Convenience & proximity stores

Convenience & proximity stores

Optimize high-velocity, small-format operations with hyper-efficient POS systems designed for speed and local-market fiscal compliance.

Dynamics 365 for Multi-brand & department storesDynamics 365 for Multi-brand & department stores

Multi-brand & department stores

Consolidate diverse product categories and third-party concessions into a single, high-performance commerce backbone.

Dynamics 365 for Health & beauty / perfumeryDynamics 365 for Health & beauty / perfumery

Health & beauty / perfumery

Drive loyalty through personalized replenishment cycles and integrated data that bridges online consultations with in-store experiences.

Dynamics 365 for Jewelry & luxury goodsDynamics 365 for Jewelry & luxury goods

Jewelry & luxury goods

Enhance the 'White Glove' experience with clienteling tools and secure, high-precision inventory tracking for high-ticket assets.

Dynamics 365 for Grocery chains & supermarketsDynamics 365 for Grocery chains & supermarkets

Grocery chains & supermarkets

Manage perishable supply chains and high-volume checkout traffic with specialized Dynamics 365 logic for expiration and wastage.

Dynamics 365 for Specialty retailDynamics 365 for Specialty retail

Specialty retail

Turn unique product constraints into competitive advantages through custom-configured workflows and specialized loyalty programs.

Why us

100%

In-house delivery

No outsourcing. No offshoring. Just our team, directly accountable for your results.

~3500

Integrated POS devices

Expertise across all retail formats, from fashion to large-scale enterprise stores.

4

Continents

Proven global delivery in complex markets. We execute the projects others find impossible.

~50

Dynamics 365 experts

Business-focused specialists who prioritize operational impact over technical checkboxes.

~500K

m2 of WMS optimized

Specialized partner solutions for advanced omni-channel warehousing.

~40

Countries delivered

Proven multinational execution. Seamless project delivery across EAM, EMEA, and APAC markets.

Dynamics 365 for Retail

Frequently asked questions

What is the value of Dynamics 365 for retail?

It unifies fragmented operations into a single source of truth, reducing technical debt and ensuring a predictable ROI for enterprise growth.

How do you handle European fiscal compliance?

We use our Commerce Fiscalization Hub to provide automated, compliant expansion across nearly all European markets.

Can it integrate with our current providers?

Yes, we provide seamless, secure integrations with global payment providers like Adyen and Nets, as well as major carrier services.

How does this improve the customer journey?

By unifying in-store, online, and mobile touchpoints, we deliver a consistent omnichannel experience and integrated loyalty programs.

What is the DeliveredSoft approach?

We offer a no-nonsense partnership focused on radical clarity and successful project delivery rather than typical consultancy complexity.

Project off track?

Who are we?​

DeliveredSoft in a nutshell​

We're DeliveredSoft, an IT consultancy and software development firm based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​