Asset service management

Asset service management

/ˈæsɛt ˈsɜːvɪs ˈmænɪdʒmənt/

Asset service management in D365 is the operational framework for tracking the complete service lifecycle of capital equipment, including installation, preventative maintenance logs, fault repairs, and warranty tracking, integrated directly with field service dispatch.

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The lifecycle of high-value assets

Asset service management is the operational backbone for organizations that rely on complex machinery or facility infrastructure. It is the practice of tracking an asset from initial procurement and commissioning, through its operational life, to its eventual decommissioning. In the D365 landscape, this means synchronizing fixed assets data with live maintenance logs.

Operational benefits

  • Automated preventative maintenance: Moving away from calendar-based maintenance to condition-based cycles using predictive maintenance triggers.
  • Spare parts optimization: Ensuring the right parts are in stock without over-investing in inventory, leveraging the material requirements planning engine.
  • Warranty and lifecycle tracking: Managing the costs of ownership and warranty claims, directly impacting the long-term ROI of capital equipment.

The modern maintenance stack

Effective asset management requires a seamless flow of information between frontline workers using mobile devices and the central Microsoft Dynamics 365 Supply Chain Management hub. If your maintenance costs are spiking, an Dynamics 365 audit of your asset registries is often the first step in identifying where maintenance intervals are misaligned with actual asset performance.

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Who are we?

We're DeliveredSoft, an Microsoft Dynamics 365 Partner based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​