Order management

Order management is the process of tracking customer orders, from placement to delivery, including inventory allocation, backordering, and returns. D365 provides a unified dashboard to manage orders regardless of the sales channel.

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How does D365 centralize multi-channel order management?

Centralized order management is the secret to a high-quality customer experience, especially for brands that sell across multiple channels, as it provides a single place for your team to monitor the status of every deal, handle backorders, and process returns in a consistent, professional way. D365 integrates this visibility, ensuring your staff always has the information they need to answer customer queries.

If your team is struggling to track orders across different channels, or if your service levels are suffering due to disconnected data, your order architecture needs a review. We help you design a unified management engine that consolidates your sales data, allowing you to provide world-class service while maintaining full inventory visibility.

Maintaining order visibility demands dedicated, proactive technology management. Engaging an experienced technical team under a professional Dynamics 365 consulting contract guarantees that your order workflows remain fully performant.

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Who are we?

We're DeliveredSoft, an Microsoft Dynamics 365 Partner based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​