Outsourcing

Outsourcing is the business practice of hiring a party outside of a company to perform services or create goods that were traditionally performed in-house. In the context of D365, this often refers to hiring external partners for development, support, or managed services.

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How can outsourcing influence the delivery of D365 support?

Strategic outsourcing is a highly effective way for many organizations to bridge their internal skill gaps and ensure 24/7 system reliability, especially for global enterprises that need expert help with complex, mission-critical tasks like custom code maintenance or performance tuning. The key to success, however, is clear communication and alignment between your internal team and your external partner.

If your outsourced support is providing low-quality work or has become a "black box" that you don't feel in control of, your partnership model is likely flawed. We help you establish transparent, high-performance delivery frameworks, ensuring that your outsourced development and support teams are delivering real, measurable value aligned with your strategic business goals.

Maintaining high-quality service delivery demands dedicated, proactive technology management. Engaging an experienced technical team under a professional Dynamics 365 support contract guarantees that your system operations remain fully performant.

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Who are we?

We're DeliveredSoft, an Microsoft Dynamics 365 Partner based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​