Managed services

Dynamics 365 Managed servicesDynamics 365 Managed services

In the modern retail enterprise, the core ERP is no longer a static repository of data; it is a live, global engine that requires constant refinement to maintain peak performance. Moving beyond reactive maintenance to a model centered on proactive evolution is essential for protecting long-term shareholder value. At DeliveredSoft, we provide the strategic oversight and high-performance framework required to transform your platform from an operational necessity into a scalable asset through expert Dynamics 365 Managed services.

Strategic value of Dynamics 365 managed services

For global retail organizations, technology debt often accumulates when internal teams are consumed by day-to-day troubleshooting rather than strategic optimization. Our approach shifts this dynamic by providing access to deep architectural expertise that ensures your system remains lean and aligned with evolving business goals. By leveraging a managed experience, leadership can focus on market expansion while we ensure the underlying infrastructure supports rapid growth without increasing operational risk.

Enhancing ROI through Dynamics 365 managed services

Achieving a predictable ROI on a digital transformation requires more than just uptime; it requires a relentless focus on cost efficiency and performance tuning. We reduce the total cost of ownership by eliminating the need for expensive, continuous in-house training and specialized hiring. Our services prioritize database optimization, vendor lifecycle management, and the automation of manual workflows, ensuring that every dollar invested in your platform yields measurable business value.

Mitigating Risk with Dynamics 365 managed services

In a landscape of increasing cyber threats and shifting global regulations, security cannot be an afterthought. Our managed framework includes continuous security evaluations, proactive compliance auditing, and robust disaster recovery planning to protect your brand’s reputation. With 24/7 system monitoring, we identify and resolve potential points of failure before they impact global revenue or customer experience, providing the radical clarity needed for stable, always-on operations.

Strategic evolution starts here

In the enterprise sector, the gap between a standard implementation and a high-performing ecosystem is closed by expert governance and continuous improvement. We invite you to move beyond basic maintenance and embrace a partnership focused on deliverability, stability, and growth. Everything starts with a conversation.

Why us?
~40
Countries delivered

Proven multinational execution. Seamless project delivery across EAM, EMEA, and APAC markets.

~500K
m2 of WMS optimized

Specialized partner solutions for advanced omni-channel warehousing.

~3500
Integrated POS devices

Expertise across all retail formats, from fashion to large-scale enterprise stores.

Dynamics 365 Managed services

Frequently asked questions

What is the difference between standard support and a managed services?

Standard support is often reactive, solving problems after they occur. A managed services is proactive, integrating system monitoring with strategic IT guidance to improve end-user satisfaction and business outcomes.

Can managed services assist with user adoption and proficiency?

Yes. We provide strategic education and tailored workflows to ensure your workforce is fully aligned with the system's capabilities, reducing the risk of diminished ROI due to poor adoption.

Does this model include disaster recovery and data protection?

Comprehensive managed services include robust data backup and disaster recovery plans, ensuring that critical business data is recoverable and protected against system failures.

What level of visibility do we have into system health and performance?

We provide detailed reporting and business intelligence insights that offer radical clarity on system performance, resource utilization, and operational efficiencies.

What impact does this have on our internal IT team's workload?

By handling the specialized technical management of Dynamics 365, we free your internal teams to focus on high-value business initiatives rather than routine maintenance and firefighting.

Schedule a consultation

Everything starts with a conversation

Advisory

Ulrik Balling Hansen - CEOUlrik Balling Hansen - CEO
Ulrik Balling Hansen
CEO

Sales​

Mikołaj Szpakowski - Business Development ManagerMikołaj Szpakowski - Business Development Manager
Mikołaj Szpakowski
Business Development Manager
Who are we?​

DeliveredSoft in a nutshell​

We're DeliveredSoft, an IT consultancy and software development firm based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​