Rating
A rating is a qualitative or quantitative score used to measure the performance or satisfaction level of a customer, vendor, or service provider. D365 tracks these to facilitate better decision-making and relationship management.
How do you track a rating for customer or vendor performance in D365?
Tracking a rating for your vendors and customers allows you to move beyond anecdotal evidence and instead rely on hard data when it comes time to renegotiate contracts, select suppliers, or decide which high-value customers to prioritize for service, effectively turning your relationship management into a data-driven science. D365 captures these scores over time, providing a longitudinal view of your partners.
If your vendor selections are currently based on "who we always use" rather than objective performance records, you are leaving cost and quality optimizations on the table. We help you build the rating and scorecard frameworks in D365 that make your partnership decisions clear, defensible, and consistently aligned with your business standards.
Maintaining data-driven relationship oversight demands dedicated, proactive technology management. Engaging an experienced technical team under a professional Dynamics 365 consulting contract guarantees that your rating dashboards remain fully performant.
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Who are we?
We're DeliveredSoft, an Microsoft Dynamics 365 Partner based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.