Artificial intelligence (AI)

Artificial intelligence (AI) in D365 represents the suite of embedded machine learning algorithms, predictive processing models, and cognitive natural language interfaces (Copilot) that automates complex enterprise workflows. It contextually analyzes massive relational database tables to generate demand forecasts, calculate client worth metrics, auto-draft email communications, and resolve customer support data queries autonomously.

Read more

How is artificial intelligence (AI) natively integrated into D365?

The deep architectural integration of artificial intelligence (AI) transforms enterprise resource planning from a passive system of record into an active driver of operational efficiency. Instead of forcing business analysts to search manually for hidden data trends across disconnected tables, cognitive models analyze data streams continuously behind the scenes.

For example, within accounts receivable workspaces, the intelligence engine evaluates client payment histories dynamically to adjust risk scores and recommend optimized collection actions automatically. This predictive capability reduces days sales outstanding, shortens administrative transaction delays, and empowers corporate stakeholders to adapt growth strategies based on live market telemetry.

Deploying highly advanced machine learning loops and neural networks to act as autonomous operational assistants requires deep platform optimization and secure data channels. Organizations looking to integrate these cutting-edge communication layers can achieve this via specialized Dynamics 365 AI agents deployments designed to eliminate tracking bottlenecks.

Project off track?

Who are we?

We're DeliveredSoft, an Microsoft Dynamics 365 Partner based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​