Microsoft Dynamics 365 Finance and Operations
Finance and Operations
For large-scale retail enterprises, the barrier to growth is rarely a lack of ambition-it is the friction of disconnected systems. When finance, supply chain, and commerce operate in silos, decision-making slows, and opportunities are lost. Dynamics 365 Finance and Operations serves as the digital backbone for modern global businesses. It is an enterprise resource planning (ERP) system designed to unify your data, people, and processes. For leadership teams, it provides the ‘single source of truth’ necessary to pivot quickly in a volatile market while ensuring fiscal discipline.
At DeliveredSoft, we prioritize Simplicity and Deliverability. We strip away the complexity of enterprise software to focus on what matters: a system that works, scales, and delivers measurable value. This guide explores how Dynamics 365 Finance and Operations enables you to modernize your architecture and secure your competitive edge.
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Important notice: The evolution of the platform
Before diving into features, it is crucial to clarify the current landscape of this solution.
While the industry and many users still refer to it as ‘Dynamics 365 Finance and Operations,’ Microsoft has strategically evolved the platform into two distinct, best-of-breed applications to offer greater licensing flexibility and targeted functionality:
- Dynamics 365 Finance: Focused on budgeting, project finance, financials, and accounting.
- Dynamics 365 Supply Chain Management: Focused on engineering, manufacturing, warehousing, and distribution.
However, for the enterprise, these two applications operate seamlessly as a single, unified ERP solution, sharing the same data and business logic.
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Solution overview: A unified engine for global commerce
Legacy ERP systems often act as ‘black boxes,’ obscuring critical data and creating dependency on manual processes. Dynamics 365 Finance and Operations breaks this cycle by providing a cloud-based, comprehensive solution built on Microsoft Azure.
This solution allows you to:
- Scale globally: Easily manage multi-country operations with support for diverse currencies, languages, and local regulatory requirements, reducing the risk of non-compliance.
- Unify business processes: Connects financial data directly with supply chain and retail operations, ensuring that a sale in-store is immediately reflected in inventory and revenue ledgers.
- Drive digital transformation: Moves your organization from reactive historical reporting to proactive, AI-driven insights that optimize decision-making.
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Key features driving business value
We focus on radical authenticity. You need to know how this technology impacts your bottom line and operational efficiency. Here are the core capabilities of Dynamics 365 Finance and Operations that drive real results.
1. Advanced financial management
- Impact: Automates core accounting processes, simplifies tax reporting, and provides real-time visibility into cash flow.
- Value: Empowers the CFO to act as a ‘Strategic Investor,’ protecting company assets while predicting future financial performance with greater accuracy.
2. Intelligent supply chain orchestration
- Impact: Utilizes IoT and mixed reality to optimize manufacturing, warehousing, and logistics, moving from reactive to predictive operations.
- Value: satisfying the IT Director’s need for ‘operational efficiency’ and the CEO’s demand for consistent product availability.
3. Manufacturing and production control
- Impact: Supports all manufacturing strategies-from discrete and process to lean manufacturing-within a single solution.
- Value: Reduces waste and production costs, directly improving the ‘burn rate’ and increasing margins.
4. Unified retail and commerce
- Impact: Integrates back-office ERP data with front-office commerce channels, ensuring personalized and consistent customer engagement.
- Value: Supports the strategic goal of ‘market dominance’ by ensuring that your brand promise is kept at every touchpoint.
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Why DeliveredSoft?
We are the pragmatic architects of your digital transformation. We understand that implementing Dynamics 365 Finance and Operations is a significant undertaking. It requires more than just technical setup; it demands a clear strategy to bridge the gap between complex business requirements and the software's capabilities.
We reject the ‘consultancy fluff’ of endless billable hours with no end in sight. Our promise is: Deliverability. We ensure your implementation is documented, transparent, and successfully delivered, turning your ERP from a cost center into a strategic asset.
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Conclusion
Dynamics 365 Finance and Operations is the definitive tool for enterprises ready to scale. It offers the stability and security your IT leaders demand, and the ROI and visibility your executives require. By unifying your business on this platform, you are not just upgrading software; you are future-proofing your organization.
Everything starts with a conversation. Are you ready to optimize your enterprise architecture for growth? Let’s talk.
The Total Economic Impact™ of Microsoft Dynamics 365 ERP
Uncover how Dynamics 365’s cloud-based agentic ERP drives success, according to a study by Forrester Consulting.
ROI over three years
Legacy cost savings
Productivity improvements
What do we offer?
Microsoft Dynamics 365 is the foundation of our work, and while we operate across all industries and modules, commerce remains our specialty.
FAQ
We know the platform inside and out - its history, its present, and its future. We stay ahead of every Microsoft update, translating technical and functional changes into real business value for our customers.
We are exclusively focused on the Microsoft Dynamics 365 ERP ecosystem. We leverage this technology to deliver seamless, end-to-end solutions, with specific expertise in:
- Dynamics 365 Commerce: The core of our practice.
We don’t just work with this technology - we live and breathe it, ensuring we know it inside and out.
Our primary focus is the Retail industry. We have extensive experience designing and implementing true end-to-end omnichannel experiences that connect every facet of a modern retail operation. This includes world-class expertise in POS systems, global payment integrations, and navigating complex international fiscal requirements. While retail is our specialty, our team’s diverse background allows us to explore solutions for other industries. If you have a complex challenge, we’re ready to listen.
We partner with large to enterprise-level businesses that require robust, scalable solutions for complex operations. Our proven methodology is designed for successfully managing multi-country rollouts, particularly across Europe, ensuring consistency, compliance, and excellence at every stage.
With a dedicated team of many Dynamics 365 specialists, we have the capacity to offer a range of ongoing support services. We are currently scheduling consultations for new large-scale projects set to begin in Q1-Q2 2026. We believe in giving each project the full attention it deserves and invite you to start the conversation with us now to secure a slot.
We operate on a fully remote, global model. This allows us to attract the best talent without geographical limitations. While the majority of our staff is based in Poland, our leadership and team members work from hubs across Europe, including Malaga, Copenhagen, and Warsaw, to best serve our international clients.
Our difference lies in our obsession with retail and our focus on Dynamics 365 Commerce. We aren't generalists; we are specialists who have spent years mastering the complexities of creating seamless omnichannel ecosystems. Our clients choose us for our deep technical expertise, our collaborative partnership approach, and our proven track record of delivering tangible business results, not just software.
Complex integrations are at the heart of what we do. We specialize in architecting solutions that unify disparate systems into a cohesive whole. We have extensive experience integrating global payment gateways like Adyen and tailoring Point of Sale (POS) systems to meet unique customer needs and international fiscal regulations, ensuring seamless transactions and exceptional in-store experiences.
Everything starts with a conversation. The best way to begin is by reaching out through our Contact us page. You will be connected with a dedicated expert who will listen to your challenges and begin exploring how we can build a solution together.
While we excel at large-scale greenfield implementations, we also provide a suite of services for businesses already using Dynamics 365. This includes system health checks, performance optimization, ongoing support, and strategic consulting to ensure you are maximizing your investment and are prepared for future growth.
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DeliveredSoft in a nutshell
We're DeliveredSoft, an IT consultancy and software development firm based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.
