Serial number tracking

Serial number tracking

/ˈsɪə.ri.əl ˈnʌm.bər ˈtræk.ɪŋ/

Serial number tracking is the process of assigning a unique identifier to every individual unit of a product. D365 uses this to track the full history of an item, from manufacturing and warehouse receipt to customer delivery and warranty service.

Read more

How do you use serial number tracking for product traceability in D365?

Serial number tracking is the gold standard for traceability in high-value or highly regulated manufacturing, as it allows you to track the exact lifecycle of every single unit you produce, ensuring that if a specific product fails in the field, you know exactly when it was made, which batch of materials it used, and who it was sold to.

If your current process for managing warranties or product recalls is slow because you lack the ability to trace specific units, your system is failing to provide the level of control your business requires. We help you design tracking policies that ensure every unit is correctly serialized, captured, and monitored throughout your entire distribution lifecycle.

Maintaining absolute unit traceability demands dedicated, proactive technology management. Engaging an experienced technical team under a professional Dynamics 365 managed services contract guarantees that your tracking logic remains fully performant.

Project off track?

Who are we?

We're DeliveredSoft, an Microsoft Dynamics 365 Partner based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​