Project recovery services

Dynamics 365 Project recoveryDynamics 365 Project recovery

In global retail, 73% of ERP projects fail, overrun, or under-deliver. These failures typically result from a lack of architectural integrity and a reluctance to provide direct, unfashionable answers when scope, timing, or technical fit are misaligned. DeliveredSoft operates in the other 27%, transforming stalled implementations into stable realities. We prioritize technical truth over optimistic timelines to protect your investment and ensure your roadmap is based on logic rather than marketing promises.

Dynamics 365 project recovery

When a deployment stalls, the priority is a strategic reset to mitigate corporate risk and stop the burning of capital. We act as a technical proxy, providing an independent layer of governance during design and implementation audits. Our team evaluates functional designs, user stories, and system configurations to identify architectural gaps. By focusing on a 'clean core' and eliminating unnecessary complexity, we stabilize the environment and prepare it for a successful go-live.

Project recovery deliverables

Our recovery process begins with a discovery phase that produces actionable recommendations and a high-level plan for immediate execution. Each deliverable includes an estimated cost and timeline to facilitate informed prioritization:

  • Functional process assessment: Reviewing business processes to identify gaps before they impact the budget.
  • Configuration review: Auditing application settings, workflows, and security roles to ensure a scalable environment.
  • Transactional process review: Evaluating the flow of high-volume retail data to ensure system performance.
  • Customization review: Assessing custom code against standard features to reduce technical debt.
  • Integration discovery workshop: Mapping data flows between the ERP and external platforms like POS or commerce engines.
  • Infrastructure assessment: Verifying that the cloud environment and Azure resources meet enterprise demands.
  • Project management assessment: Auditing timelines, documentation, and partner deliverables for quality and relevance.

Disaster recovery & business continuity

Technical stability for an active system requires rigorous Disaster recovery & business continuity protocols. We implement Dynamics 365 disaster recovery frameworks that define clear Dynamics 365 RTO RPO (Recovery Time and Point Objectives) to minimize downtime. By optimizing Dynamics 365 backup frequency and conducting regular failover testing, we ensure your operations remain resilient against infrastructure failures and data loss.

Everything starts with a conversation

Retail digital transformation requires a partner who values deliverability over optimism. Whether your implementation is stalled or you need to strengthen your technical resilience, we provide the expert access necessary to recover your project and ensure your strategic vision is supported by a reliable Microsoft Dynamics 365 platform.

Why us?
~40
Countries delivered

Proven multinational execution. Seamless project delivery across EAM, EMEA, and APAC markets.

~500K
m2 of WMS optimized

Specialized partner solutions for advanced omni-channel warehousing.

~3500
Integrated POS devices

Expertise across all retail formats, from fashion to large-scale enterprise stores.

Dynamics 365 Project recovery

Frequently asked questions

Why do 73% of ERP projects fail?

Failure usually stems from prioritizing marketing promises over architectural integrity. Projects overrun when stakeholders fail to address misaligned scope, poor data strategies, or technical gaps early in the lifecycle.

What is the first step in a recovery?

We conduct an objective audit of technical fit and project governance. This Dynamics 365 project rescue phase produces a roadmap of critical changes required to immediately stabilize the system and recover ROI.

Can you rescue a project without replacing the current partner?

Yes. We often act as an independent technical proxy, auditing existing configurations and partner deliverables (FDDs) to ensure they align with business logic. This Dynamics 365 project rescue provides the unfashionable answers needed to steer a project back to success.

What are the standard RTO and RPO for enterprise retail?

Recovery Time Objective (RTO) and Recovery Point Objective (RPO) are defined by transaction volume. We aim for the lowest possible windows to ensure a system failure does not lead to significant revenue loss or data corruption.

How does backup frequency impact business continuity?

High backup frequency ensures that in the event of a disaster, the system is restored to a nearly current state. This minimizes the impact on global supply chain operations and maintains the integrity of customer orders.

Contact us

Everything starts with a conversation

Mikołaj Szpakowski - Business Development ManagerMikołaj Szpakowski - Business Development Manager
Mikołaj Szpakowski
Business Development Manager
Who are we?​

DeliveredSoft in a nutshell​

We're DeliveredSoft, an IT consultancy and software development firm based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​