Gap analysis

A gap analysis is a systematic review comparing an organization’s current business processes against the out-of-the-box features of D365. It identifies where customizations or process changes are required to meet operational goals.

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How do you conduct a gap analysis before a D365 upgrade?

Every successful digital transformation begins with a rigorous gap analysis. By understanding exactly where your current processes diverge from the Microsoft Dynamics 365 standard functionality, you can make informed decisions about whether to change your processes or invest in custom development. A thorough gap analysis prevents expensive surprises during the implementation phase. If you are planning an upgrade or a new deployment, let our experts guide you through the process – including a transition from Microsoft Dynamics AX – to ensure your final solution is perfectly aligned with your business needs. Avoid common pitfalls and start your project with a clear, strategic roadmap.

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Who are we?

We're DeliveredSoft, an Microsoft Dynamics 365 Partner based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​