Partner relationship management (PRM)

Partner relationship management (PRM) is a strategy for managing a company's interactions with its partners, distributors, and dealers. D365 provides portals and tracking tools to enable collaboration, lead sharing, and performance monitoring.

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How do you use D365 to track partner relationship management (PRM)?

Effective partner relationship management (PRM) is essential for any business that relies on indirect sales channels to drive growth, as it ensures your external dealers and distributors have the tools they need to represent your brand and succeed. D365 provides the collaborative portals and data tracking features needed to share leads, manage contracts, and monitor partner performance in real-time.

If your channel sales data is disconnected from your internal sales pipeline, you are losing valuable visibility into your brand's true performance. We help you build a partner-facing collaboration framework, ensuring your distributors have the data they need to succeed and your leadership team has the visibility they need to optimize your indirect revenue.

Maintaining strong partner collaboration demands dedicated, proactive technology management. Engaging an experienced technical team under a professional Dynamics 365 consulting contract guarantees that your PRM workflows remain fully performant.

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Who are we?

We're DeliveredSoft, an Microsoft Dynamics 365 Partner based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​