Jan 30, 2026
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D365 Commerce: 1Q 2026 omnichannel roadmap

D365 Commerce: 1Q 2026 omnichannel roadmapD365 Commerce: 1Q 2026 omnichannel roadmap
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Enterprise retail requires systems that perform and data that is transparent. The upcoming 1Q 2026 functionalities for Microsoft Dynamics 365 Commerce prioritize operational stability and revenue protection over marketing flair. For IT leadership and the C-Suite, these updates are practical tools to eliminate operational ‘black boxes’ and ensure a predictable return on technology.

Planned Dynamics 365 Commerce omnichannel functionalities for 1Q 2026:

1. Enable asynchronous payment notifications in commerce headquarters

  • Public preview: Feb 2026 | General availability: Mar 2026
  • Business value: Headquarters can now receive real-time updates from payment providers, such as dispute notifications and payment confirmations. This allows merchants to act on disputes within critical timeframes, preventing revenue loss and streamlining reconciliation tasks.

2. Pay by link support for call center orders

  • Public preview: Feb 2026 | General availability: Mar 2026
  • Business value: This feature eliminates the security risk of customers sharing credit card details verbally over the phone. Secure payment links enhance trust and allow customers to use modern digital wallets that are not feasible in traditional phone transactions.

3. Support asynchronous payments for commerce orders

  • Public preview: Feb 2026 | General availability: Mar 2026
  • Business value: Retail stores can generate payment links for customers who need more time to decide, allowing them to complete purchases remotely. This approach keeps sales attributed to the physical store and the assisting associate while supporting modern payment methods that lack real-time authorization.

4. Define multicurrency pricing using a generic currency

  • Public preview: Jan 2026 | General availability: Mar 2026
  • Business value: Global organizations can now maintain price and discount rules in a single generic base currency. This removes the need for duplicate price lists, reduces manual errors, and ensures financial alignment across multinational operations via automated conversion.

5. Directly update trade agreement prices in workspace and master data

  • Public preview: Jan 2026 | General availability: Mar 2026
  • Business value: Pricing managers can now search, review, and modify trade agreement rules centrally. This eliminates the time-consuming process of manually expiring and creating records in every legal entity, allowing for faster responses to market changes.

6. Enable enhanced unified pricing management migration

  • Public preview: Jan 2026 | General availability: Mar 2026
  • Business value: This enhancement extends the unified pricing framework to include shipping discounts, tender-based discounts, and advanced price adjustments. It ensures a comprehensive approach to managing all promotional rules within a single system.

7. Enable price simulation using sales order line attributes

  • Public preview: Jan 2026 | General availability: Mar 2026
  • Business value: Sales teams can evaluate multiple pricing scenarios and the impact of discounts before committing to a quote. By simulating pricing based on order line attributes, organizations can make more accurate and flexible pricing decisions.

8. Refine unified pricing management data entity for fast, reliable imports

  • Public preview: Jan 2026 | General availability: Mar 2026
  • Business impact: This refinement improves the speed and predictability of data migration and automated deployments. By reducing data inconsistencies during environment updates, it directly supports better governance and higher system stability for global operations.
“Technology only provides value when it solves a specific business problem without adding noise,” says Ulrik Balling Hansen, CEO of DeliveredSoft. “Our approach is simple: we combine deep technical expertise with a commitment to deliverability. We know that in a complex retail environment, everything starts with a conversation.”

The DeliveredSoft commitment

We focus on deliverability – the successful execution of projects that make your business more resilient. We get to the point, solve the problem, and ensure your system performs as promised.

Ready to simplify your Microsoft Dynamics 365 Commerce strategy for 2026? Book a consultancy meeting with us.

About DeliveredSoft

DeliveredSoft is an expert Microsoft Dynamics 365 Commerce partner for enterprise retail and logistics companies. The company uses a direct, expertise-driven approach to transform complex business challenges into simple, effective solutions. Its core mission is to simplify commerce through deliverability, partnership, and authenticity.

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Grzegorz Kulpa
Grzegorz Kulpa
Brand Manager
Who are we?​

DeliveredSoft in a nutshell​

We're DeliveredSoft, an IT consultancy and software development firm based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​