Microsoft Dynamics 365 Partner

Transform operations, innovate with technology, and deliver outstanding customer experiences with Microsoft Dynamics 365.

Everything starts with a conversation
Commerce SimplifiedCommerce Simplified
The foundation

Microsoft Dynamics 365

Dynamics 365 for Retail industryDynamics 365 for Retail industry
Dynamics 365 Finance and Adyen integration
Dynamics 365 Supply Chain Management
Microsoft Dynamics 365 Finance
Microsoft Dynamics 365 Finance
Microsoft Dynamics 365 Supply Chain Management
Microsoft Dynamics 365 Supply Chain Management
Microsoft Dynamics 365 Commerce
Microsoft Dynamics 365 Commerce

Microsoft Dynamics 365 is the foundation of our work, and while we operate across all industries and modules, commerce remains our specialty. We know the platform inside and out—its history, its present, and its future. We stay ahead of every Microsoft update, translating technical and functional changes into real business value for our customers. We don't just know how it works; we know how it should be implemented to make your business thrive.​

Read more about D365 foundation

What do we offer?

Services
Tools
New

Simplifying Commerce

Warehouse and logistics

Strategic ERP and CXO advisory

Agentic AI-powered transformation

Application and integration development

Tackling tech debt

Microsoft Dynamics 365 for Retail

Support and platform excellence

Selected clients

Success stories: In the making

In just 6 months, we merged Brico Depôt into Altex—launching Dynamics Commerce, WMS, and 260+ POS terminals across 31 stores. The unified system now powers their omni-channel supply chain, handling over 40,000 sales transactions daily.
We executed two rollouts: a loyalty program in 8 months and the global Adyen payment platform in under 18 months. These initiatives onboarded hundreds of thousands of new customers and now drive over 12% of sales from omnichannel ordering.
We are now selecting our flagship partner for 2026. Become our next success story.

"As a former CIO, I know what truly matters to customers—because I have been in their position. I brought that perspective to DeliveredSoft, ensuring that our solutions deliver real, measurable value for our clients."

Ulrik Balling Hansen
CEO, DeliveredSoft
Insights

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Project off track?

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Who are we?​

DeliveredSoft in a nutshell​

We're DeliveredSoft, an IT consultancy and software development firm based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​

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The D365 foundation

We guide your project from initial analysis to value realization, providing clarity on needs and implications. Our team designs an ERP architecture that integrates seamlessly with your existing systems and supports your unique processes. We ensure compliance, governance, IT security, and future-readiness are considered from day one. ​From your first dialogues, to a business case, to scoping, implementation, go-live, and ongoing support, we are with you every step of the journey.

Contiunue reading

Simplifying Commerce

As genuine commerce experts, we offer a deep understanding of Microsoft Dynamics 365 Commerce and POS. We design and customize solutions that adapt to the unique needs of every retailer, combining standard capabilities with advanced enhancements. Our portfolio includes DeliveredSoft’s custom back-office app, in-store staff performance dashboards, and our Commerce Fiscalization Hub — enabling fast, compliant expansion across European markets.

We provide seamless integrations with leading e-commerce platforms and store payment providers such as Adyen and Nets, ensuring secure and efficient transactions. Beyond the technical setup, we focus on the full customer instore journey: from loyalty programs and omni-channel retailing to mobile POS solutions that optimize space, improve engagement, and increase retention.​ By streamlining operations, strengthening back-office efficiency, and enhancing customer experiences across channels, we help retailers deliver a superior, consistent, and future-ready commerce experience.​

Read more about simplifying Commerce

Strategic ERP and CXO advisory services​

Our CXO advisory services align your IT and business strategies, helping you optimize your ERP investments and plan for long-term growth. We assess your current technology debt, evaluate corporate risks and opportunities, and provide actionable recommendations to boost efficiency, cut costs, and speed up your transformation.​

We also offer specialized advisory to management boards and CIOs, supporting them with program preparation and strategic decision-making. ​

This gives leadership the confidence to move forward with clarity and control. Our advice is built on our extensive CIO practice and proven expertise from large multinational environments, guaranteeing that our insights are practical, scalable, and grounded in real-world experience.

With DeliveredSoft as your advisor, your IT and ERP decisions are backed by deep expertise, practical insights, and a clear focus on delivering results.​

Read more about strategic ERP & CXO advisory services

Agentic AI-powered transformation

At DeliveredSoft, we help our clients unlock the full potential of AI in their daily operations. We build intelligent agents tailored to your business needs, activating and extending the AI capabilities that come with Dynamics 365 Finance and Supply Chain Management while integrating them seamlessly into your processes.​

Beyond Microsoft’s AI bundle, we offer DeliveredSoft’s own specialized agents — including user support agents, product agents, and monitoring agents. These are designed as digital personas that work directly inside Dynamics 365 and Microsoft Teams, supporting your employees where they work every day.​

Our agentic AI services enable smarter decision-making, reduce manual effort, and provide proactive insights. Whether it’s supporting end users, monitoring system performance, or assisting with product and process management, our agents bring intelligence, automation, and efficiency to your business — fully embedded in your Dynamics 365 environment.​

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Tailored application and integration development

We create tailored applications that fit your business perfectly, driving innovation and efficiency for long-term growth. From custom Dynamics 365 Finance and Dynamics 365 Supply Chain Management modules to C# applications and workflow automation, our solutions enhance functionality, streamline processes, and connect your entire ecosystem.

We specialize in extending Dynamics 365 with custom features and developing robust applications that support your key business processes. Our expertise includes seamless integrations with a wide range of systems. This covers payment providers like Adyen, AltaPay, and PayPal, as well as CRM and sales platforms such as Commerce tools, Salesforce, and Sitecore. We also integrate with ERP and data platforms like SAP, PI, and Boomi, along with various product information systems. For supply chain efficiency, we connect with EDI platforms and custom carrier networks.​

The result is a suite of secure, scalable, and future-proof applications that link customer engagement with internal efficiency. Every application is built on a modern architecture, designed to evolve with your business and optimize the way your systems, people, and data work together.​

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Tackling tech debt

We help companies transition from older Dynamics AX versions, such as Dynamics AX 2009 and Dynamics AX 2012, to the modern Dynamics 365 platform. We ensure a smooth move from legacy systems to new ERP environments, maintaining high data quality and aligning systems, processes, and people.

We guide you through every stage of the upgrade journey — from early analysis, planning, and business case validation, to data migration, process redesign, and go-live. Our approach minimizes disruption, safeguards business continuity, and ensures your new Dynamics 365 environment is optimized, compliant, and ready for future growth.​Beyond the technical migration, we focus on organizational adoption and operational efficiency. We help your teams understand and embrace the new system, design processes that reflect best practices, and ensure your ERP platform delivers measurable value from day one.

Customers can also leverage DeliveredSoft’s Standard Process Accelerator Engine (SPAE) to accelerate the transition, standardize processes, and prepare for further automation and AI-enabled improvements.​

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Seamless Dynamics 365 support and platform excellence

Our support and platform services ensure your Dynamics 365 environments run smoothly, securely, and cost-effectively. From monitoring and performance optimization to license management, storage optimization, and proactive updates, we help you get the most out of your system.​

We provide continuous support and proactive health checks to identify and resolve potential issues before they impact your business. Our optimization services improve system performance, reduce database and storage usage, and lower your total cost of ownership. We also replicate and manage environments efficiently, streamline log management, and implement best practices for platform stability.​

Beyond technical support, we help you plan and execute upgrades, feature adoption, and platform enhancements — keeping your environment aligned with Microsoft’s roadmap and your business objectives. Our team ensures your Dynamics 365 ecosystem is secure, compliant, and fully prepared for future growth, enabling you to focus on driving business value rather than managing infrastructure.​

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Warehouse and logistics services

At DeliveredSoft, we help retailers, distributors, and logistics providers transform their warehouse and supply chain operations with smarter, faster, and more cost-effective solutions. We combine process expertise with deep Dynamics 365 knowledge. On the process side, we analyze warehouse efficiency, map workflows such as receiving, picking, packing, and shipping, and identify opportunities for improvement. On the Dynamics 365 side, we configure both simple and advanced warehouses, supporting everything from basic setups to complex scenarios with automation, distribution centers, and in-store warehouses.

Our services cover the full spectrum: setup and optimization of warehouse processes in D365, development of standard and custom Warehouse Mobile App (WMA) processes, and tailored solutions like advanced packing flows. We also provide seamless carrier integrations via our ShipAPI, connections to 3PL providers, and integrations with automated systems such as conveyors and lean lifts.

With DeliveredSoft, you get a partner who not only implements technology but also ensures adoption through training, reporting, and continuous improvement. We turn your warehouse into a strategic advantage — efficient, automated, and ready for growth.

Read more about warehouse and logistics services
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