Consulting services

Dynamics 365 ConsultingDynamics 365 Consulting

In enterprise retail, digital transformation is rarely a software challenge; it is a challenge of harmonizing complex technology with overarching business objectives. At DeliveredSoft, we move beyond the role of a traditional vendor to act as a strategic partner. We help C-level executives and IT Directors eliminate technical debt and mitigate corporate risk by providing a clear, adaptable roadmap. Our approach ensures that your technology investments are a direct driver of long-term shareholder value through expert Dynamics 365 consulting.

Business transformation via Dynamics 365 consulting services

To meet the shared strategic and fiscal requirements of the CEO and CFO, our Dynamics 365 consulting services focus on deliverability and measurable business impact. We reject the marketing fluff of typical consultancies to focus on radical transparency. Whether optimizing Dynamics 365 Finance for fiscal transparency, Supply Chain Management for global logistics, or Dynamics 365 Commerce for unified retail operations, we provide (amongst other things):

  • Architecture oversight: Reviewing the technical architecture and integration components (APIs, Service Bus, event-driven patterns) against your enterprise setup.
  • Integration advisory: Advising on suitable technologies for batch processing and real-time data flow to ensure a single source of truth.
  • Strategic improvements: Recommending overall architecture enhancements to improve scalability and reduce the Total Cost of Ownership (TCO).

Strategic governance via ERP consulting services

For the IT Director, the primary goal of our ERP consulting services is to ensure that implementation partners deliver on their promises without creating future legacy risks. We act as your technical proxy, providing an independent layer of governance during design and implementation meetings. Our real-world deliverables include:

  • Documentation audit: Assessing Functional Design Documents (FDD), user stories, and acceptance criteria for quality and business relevance.
  • Solution design review: Critically evaluating the architecture and design documentation prepared by your implementation partner to ensure it aligns with enterprise standards.
  • Standard vs. custom assessment: Within our ERP consulting services, we evaluate every requirement to determine if standard D365 features can meet the need, preventing burning money on unnecessary complexity.
  • Process gap analysis: Assessing mapped business processes to identify functional gaps before they impact the budget.
  • System configuration review: Deep-dive audits of app settings, including workflows, business rules, security roles, and entity structures.

Data-driven insights via Power BI consulting services

Data is only valuable if it enables informed action. Through our specialized Power BI consulting services, we help leadership teams transform raw information into a strategic asset. By integrating Power BI into your broader ERP ecosystem, we provide CEOs and CFOs with the real-time visibility needed for effective capital allocation. This high-level reporting eliminates data silos and provides radical clarity required to maintain a competitive advantage, all supported by our Dynamics 365 consulting.

Conclusion

Successful digital transformation requires a partner who understands the bridge between high-level governance and technical execution. DeliveredSoft provides the expertise needed to transform your technology landscape into a robust foundation for growth, ensuring every project is delivered with precision and a clear focus on ROI. We are dedicated to helping your organization achieve its full potential through strategic, results-focused Dynamics 365 consulting.

Take the first step toward transformation

Ready to align your IT and business strategies with expert guidance? Contact our advisory team to schedule a consultation and discover how our tailored Dynamics 365 consulting services can unlock your organization’s full potential. Everything starts with a conversation.

Why us?
~40
Countries delivered

Proven multinational execution. Seamless project delivery across EAM, EMEA, and APAC markets.

~500K
m2 WMS optimization

Specialized partner solutions for advanced omni-channel warehousing.

~3500
POS devices implemented

Expertise across all retail formats, from fashion to large-scale enterprise stores.

Dynamics 365 Consulting

Frequently asked questions

What is ERP consulting?

It is a strategic service that helps organizations align their business processes with enterprise software to improve efficiency, reduce costs, and ensure a return on technology investments.

Who is a ERP functional consultant?

A functional consultant is an expert who specializes in specific business areas – like finance or supply chain – and configures the ERP system to meet those specific operational needs.

What does ERP consultant do?

An ERP consultant assesses technology debt, evaluates corporate risks, provides strategic roadmaps for implementation, and ensures that the system delivers tangible business results.

Questions to ask ERP consultant?

Ask about their experience in multinational environments, their methodology for mitigating project risk, and how they ensure the software will provide a predictable ROI.

Can you audit a technical architecture that is already in progress?

Yes. We perform deep-dive reviews of current architecture and integration patterns (such as API and Service Bus setups) to identify inefficiencies or risks and propose immediate improvements.

Schedule a consultation

Everything starts with a conversation

Advisory

Ulrik Balling Hansen - CEOUlrik Balling Hansen - CEO
Ulrik Balling Hansen
CEO

Sales​

Mikołaj Szpakowski - Business Development ManagerMikołaj Szpakowski - Business Development Manager
Mikołaj Szpakowski
Business Development Manager
Who are we?​

DeliveredSoft in a nutshell​

We're DeliveredSoft, an IT consultancy and software development firm based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​