Consulting services

In enterprise retail, digital transformation is rarely a software challenge; it is a challenge of harmonizing complex technology with overarching business objectives. At DeliveredSoft, we move beyond the role of a traditional vendor to act as a strategic partner. We help C-level executives and IT Directors eliminate technical debt and mitigate corporate risk by providing a clear, adaptable roadmap. Our approach ensures that your technology investments are a direct driver of long-term shareholder value through expert Dynamics 365 consulting.
Business transformation via Dynamics 365 consulting services
To meet the shared strategic and fiscal requirements of the CEO and CFO, our Dynamics 365 consulting services focus on deliverability and measurable business impact. We reject the marketing fluff of typical consultancies to focus on radical transparency. Whether optimizing Dynamics 365 Finance for fiscal transparency, Supply Chain Management for global logistics, or Dynamics 365 Commerce for unified retail operations, we provide (amongst other things):
- Architecture oversight: Reviewing the technical architecture and integration components (APIs, Service Bus, event-driven patterns) against your enterprise setup.
- Integration advisory: Advising on suitable technologies for batch processing and real-time data flow to ensure a single source of truth.
- Strategic improvements: Recommending overall architecture enhancements to improve scalability and reduce the Total Cost of Ownership (TCO).
Strategic governance via ERP consulting services
For the IT Director, the primary goal of our ERP consulting services is to ensure that implementation partners deliver on their promises without creating future legacy risks. We act as your technical proxy, providing an independent layer of governance during design and implementation meetings. Our real-world deliverables include:
- Documentation audit: Assessing Functional Design Documents (FDD), user stories, and acceptance criteria for quality and business relevance.
- Solution design review: Critically evaluating the architecture and design documentation prepared by your implementation partner to ensure it aligns with enterprise standards.
- Standard vs. custom assessment: Within our ERP consulting services, we evaluate every requirement to determine if standard D365 features can meet the need, preventing burning money on unnecessary complexity.
- Process gap analysis: Assessing mapped business processes to identify functional gaps before they impact the budget.
- System configuration review: Deep-dive audits of app settings, including workflows, business rules, security roles, and entity structures.
Data-driven insights via Power BI consulting services
Data is only valuable if it enables informed action. Through our specialized Power BI consulting services, we help leadership teams transform raw information into a strategic asset. By integrating Power BI into your broader ERP ecosystem, we provide CEOs and CFOs with the real-time visibility needed for effective capital allocation. This high-level reporting eliminates data silos and provides radical clarity required to maintain a competitive advantage, all supported by our Dynamics 365 consulting.
Conclusion
Successful digital transformation requires a partner who understands the bridge between high-level governance and technical execution. DeliveredSoft provides the expertise needed to transform your technology landscape into a robust foundation for growth, ensuring every project is delivered with precision and a clear focus on ROI. We are dedicated to helping your organization achieve its full potential through strategic, results-focused Dynamics 365 consulting.
Take the first step toward transformation
Ready to align your IT and business strategies with expert guidance? Contact our advisory team to schedule a consultation and discover how our tailored Dynamics 365 consulting services can unlock your organization’s full potential. Everything starts with a conversation.
Frequently asked questions
It is a strategic service that helps organizations align their business processes with enterprise software to improve efficiency, reduce costs, and ensure a return on technology investments.
A functional consultant is an expert who specializes in specific business areas – like finance or supply chain – and configures the ERP system to meet those specific operational needs.
An ERP consultant assesses technology debt, evaluates corporate risks, provides strategic roadmaps for implementation, and ensures that the system delivers tangible business results.
Ask about their experience in multinational environments, their methodology for mitigating project risk, and how they ensure the software will provide a predictable ROI.
Yes. We perform deep-dive reviews of current architecture and integration patterns (such as API and Service Bus setups) to identify inefficiencies or risks and propose immediate improvements.
What do we offer?
Everything starts with a conversation
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