At DeliveredSoft, we empower our clients to harness the transformative potential of artificial intelligence (AI) within their daily operations, revolutionizing the way they work. We craft bespoke intelligent agents meticulously tailored to your business requirements, enhancing and expanding the AI capabilities embedded within Microsoft Dynamics 365 while ensuring flawless integration into your existing workflows. Our commitment is to turn AI into a strategic asset that drives innovation and efficiency across your organization.

Advanced AI agent ecosystem

Beyond the robust AI offerings within Microsoft’s ecosystem, DeliveredSoft introduces a suite of proprietary, specialized agents—each designed as a digital persona to complement your team’s efforts. These agents operate seamlessly within Dynamics 365 and Microsoft Teams, embedding intelligence directly into the tools your employees rely on daily:​

  • Athena (user support agent): Inspired by the Greek goddess of wisdom, Athena provides intuitive, round-the-clock assistance to end users, resolving queries, offering guidance, and enhancing productivity with a compassionate, knowledgeable touch.​
  • Freya (commerce agent): Named after the Nordic goddess of commerce, Freya empowers staff with comprehensive product expertise, delivering real-time details one very item sold—including product uses, tailored recommendations, stock availability across store chains, online platforms, and central warehouses. This ensures your team is equipped to provide exceptional customer service and optimize sales opportunities.​
  • Heimdall (monitoring agent): Named after the Norse god of vigilance, Heimdall vigilantly oversees system performance, proactively detecting anomalies, delivering real-time insights, and safeguarding operational continuity with unmatched precision.​

Unleashing agentic AI benefits

Our agentic AI services are engineered to elevate decision-making, minimize manual workloads, and deliver proactive, data-driven insights tailored to your business context. Whether it’s empowering your workforce with Athena’s expert support, refining commerce strategies with Freya’s detailed product insights, or ensuring system reliability with Heimdall’s watchful eye, our agents infuse your operations with intelligence, automation, and streamlined efficiency—all deeply integrated into your Dynamics 365 environment.

​Why choose DeliveredSoft’s AI solutions?

By partnering with DeliveredSoft, you gain access to a sophisticated AI framework that transcends traditional boundaries, transforming your Dynamics 365 platform into a dynamic hub of innovation. Our agents not only enhance operational agility but also foster a culture of continuous improvement, enabling your business to adapt swiftly to market shifts and technological advancements. This holistic approach ensures that your investment in AI yields measurable outcomes, positioning you as a leader in your industry.​

Embark on your AI journey

Ready to unlock the power of AI within your operations? Contact our expert team to schedule a personalized consultation and discover how our tailored intelligent agents can redefine your business success.​

Share this
Dynamics 365 Finance
Dynamics 365 Supply Chain Management
Dynamics 365 Commerce
Connect

Everything starts with a conversation

Advisory

Ulrik Balling Hansen - CEO
Ulrik Balling Hansen
CEO

Sales​

Mikołaj Szpakowski - Business Development Manager
Mikołaj Szpakowski
Business Development Manager

Project off track?

Who are we?​

DeliveredSoft in a nutshell​

We're DeliveredSoft, an IT consultancy and software development firm based in Europe. With experts in Poland, Denmark and Spain, we build custom solutions using Microsoft Dynamics 365 for clients across a range of industries.​

Our mission is to translate complex technology into real business results. We use our deep Dynamics 365 expertise to help organizations optimize their operations and logistics, drive digital transformation, and achieve sustainable growth. A key area of focus for us is retail commerce. We specialize in enhancing and connecting omni-channel experiences, improving the in-store digital customer experience, and developing powerful toolsets for in-store staff. We integrate robust commerce solutions to meet the dynamic needs of modern retailers.​